Definition:
Knowledge management is defined as: "the systematic, explict, and deliberate building,renewal,and application of knowledge to maximise enterprise's knowledge-related effectiveness and return from the knowledge assets"(wiig, 1993).
According to sveiby(1998) defines knowledge management as 'the art of creating value from organization's intangible asset's. He identifies two main tracks of knowledge management activities:one track focus on knowledge management as the management of information and other track as the management of people.Knowledge management is defined as: "the systematic, explict, and deliberate building,renewal,and application of knowledge to maximise enterprise's knowledge-related effectiveness and return from the knowledge assets"(wiig, 1993).
Knowledge Management | ||
| Track/Level | IT-Track | People-Track |
Organisation Level | "Re-engineers" | "Organisation Theorists" |
Individual Level | "AI-specialists" "E-specialists" | "Psychologists" |
Knowledge Management Levels
Reference:http://www.sveiby.com/Portals/0/articles/KnowledgeManagement.html
I agree with the author Wiig Knowledge is like an give an take policy we should share among different people from different regions .It help us to explict ourselves in the organization and it help us to buid our carrier. The name knowledge management itself says that "something" to manage in an enterprises level. For example if we take an enterprises level like a call centre receiving the In bound calls and delievering the required information what the customer expect and satisfying them is a type of managing the knowledge.In this way we share the knowledge and it help us to build the knowledge.
According to sveiby management is of two types i agree with him because there are IT KM=Managing the information and other is People track KM= Managing the people.If we fail to follow any one of these track then it leads to down the organization from the present competition. According to the IT KM= Object and "Re-engineering" .For e.g. the development of IT in banking sector has developed a vast when compared to the past.Now if we take any banking sector we can see that all information of the customer is data based.But in the past they were manuall. In the present the customer do his banking service through phone or through internet banking .This is the good example how IT KM is developing day by day in present days.And the other is people KM=Management of people. To them the Researches and the practioners tend to have their education in philosophy, psycology, business/management. They are mainly involved in assesing, changing and improving human individual skills and/or behaviour. To them Knowledge= Process a complex set of dynamic skills, know-how that is constantly changing.And how they are creating a new knowledge and sharing it with other is known as process.Any one can buy "KM" software but few have an ability to create an sustainable creative organization.
According to sveiby management is of two types i agree with him because there are IT KM=Managing the information and other is People track KM= Managing the people.If we fail to follow any one of these track then it leads to down the organization from the present competition. According to the IT KM= Object and "Re-engineering" .For e.g. the development of IT in banking sector has developed a vast when compared to the past.Now if we take any banking sector we can see that all information of the customer is data based.But in the past they were manuall. In the present the customer do his banking service through phone or through internet banking .This is the good example how IT KM is developing day by day in present days.And the other is people KM=Management of people. To them the Researches and the practioners tend to have their education in philosophy, psycology, business/management. They are mainly involved in assesing, changing and improving human individual skills and/or behaviour. To them Knowledge= Process a complex set of dynamic skills, know-how that is constantly changing.And how they are creating a new knowledge and sharing it with other is known as process.Any one can buy "KM" software but few have an ability to create an sustainable creative organization.
Reference: sveiby,k.,1998.What is Knowledge management? http://www.sveiby.com.au [Accessed on 8 February 2009]
Wiig,k.,1993.Knowledge management foundation.
sveiby.k and Wiig(1997 ,1993 p.149) discussed the definition of knowledge management?[online] (updated on 12 feb 2009) Available at:
http://books.google.co.uk/books?hl=en&lr=&id=K1N-wNI2Gt8C&oi=fnd&pg=PA163&dq=knowledge+management+definition&ots=pBYa-SEly5&sig=NHrmBbBmUjUsskcHRTIWCR-o0x8#PPA149,M1 . [Accesed on 8 Feb 2009]
There needs to be much more research and analysis before blog articles are written. This tells us nothing of what you have done, what your own position is, how well you can justify it, what examples you can give.
ReplyDeleteHello arun,
ReplyDeleteI have gone through your blog on Organization, I your research on this subject is fine. but I was told by Aboubakr that we should use any of our personal experience which is related to your research on Organization.
Hopeful your will submit them.
Hello arun,
ReplyDeleteI have gone through your blog on strategy and see that there is no personal experience involved in this. Go through any journals, or book, hopeful you will find more information.
Hey arun, I studied and understood your article about Knowledge management.I found mistake in your article you mentioned that knowledge management say's somthing to manage in an enterprise level.
ReplyDeleteMy critic is, "knowledge management aims todo a specific thing", but u mentioned the word 'some thing',this word is not acceptable in the knowledge management. the word 'something' sounds bad in your opinion.
Hi Arun,
ReplyDeleteThe article you have presented was good but the spice is missing in the article somehow. Why dont you be brief in explaining what you were supposed to and donot restrict your selves to any constraint and go as far as you can which will be useful for you to provide tacit knowledge to us which inturn may be helpful to us.... Talking in pure management terms ...